Privacy policy
Last updated: 03/24/2026
- General provisions
This privacy policy sets out how www.eksteko.lt personal data of visitors, customers and other persons is collected, used, stored and processed on the website.
We respect your privacy and are committed to processing your personal data legally, honestly, transparently and only to the extent necessary for the provision of services, order administration, communication and the fulfillment of legal obligations.
Naudodamiesi svetaine, pateikdami užklausą, registruodami paskyrą, užsakydami prekes ar paslaugas, prenumeruodami naujienlaiškį ar kitaip pateikdami mums savo duomenis, Jūs patvirtinate, kad susipažinote su šia privatumo politika.
- Data controller
The controller of your personal data is EKSTEKO MB, company code 305779398, VAT payer code LT100016092214, registration address Moluvėnai str. 25, Moluvėnai, LT-21401 Trakai district. You can contact us by e-mail by post info@eksteko.lt arba telefonu +370 603 78532.
- What personal data we may collect
Depending on how you use the website, we may collect the following data:
3.1. Data you provide yourself:
first name, last name, phone number, e-mail address mailing address, shipping address, billing details, company details, order information, messages or other information you provide when contacting us.
3.2. Account details:
log-in data, account settings, order history, saved information required for the execution of purchases and account administration.
3.3. Order and payment details:
ordered goods or services, order date, price, payment method, delivery information, return or warranty information. We generally do not collect payment card data if the payment is made through an external payment service provider.
3.4. Communication details:
correspondence email e-mail content, request history, submitted requests, feedback and other communication information.
3.5. Technical and usage data:
IP address, browser type, device information, date and time of visit, pages viewed, cookie information, website usage statistics and other technical data that are obtained when using the website.
- For what purposes and on what grounds do we process your data
We may process your personal data for the following purposes:
4.1. For the execution of orders and the provision of services.
We process data in order to receive, process and fulfill your order, provide services, organize delivery, issue invoices and administer settlements. The basis for this processing is the performance of a contract or pre-contractual actions.
4.2. Account administration.
Jeigu sukuriate paskyrą svetainėje, duomenis tvarkome tam, kad galėtume užtikrinti prisijungimą, paskyros valdymą, užsakymų istorijos pateikimą ir kitą paskyros funkcionalumą. Tvarkymo pagrindas – sutarties vykdymas ir mūsų teisėtas interesas užtikrinti svetainės veikimą. Svetainėje viešai matomi paskyros, prisijungimo ir krepšelio elementai.
4.3. To respond to inquiries and communications.
Kai kreipiatės į mus el. paštu, telefonu ar per kontaktų formas, duomenis tvarkome tam, kad galėtume atsakyti į Jūsų klausimus, pateikti pasiūlymą ar suteikti informaciją. Tvarkymo pagrindas – Jūsų sutikimas, veiksmai prieš sudarant sutartį arba mūsų teisėtas interesas tinkamai administruoti komunikaciją.
4.4. For direct marketing.
Jei užsisakote naujienlaiškį ar sutinkate gauti rinkodaros pranešimus, Jūsų kontaktinius duomenis naudojame naujienoms, pasiūlymams ir informacijai apie akcijas siųsti. Tvarkymo pagrindas – Jūsų sutikimas. Svetainėje viešai pateiktas kvietimas prenumeruoti naujienlaiškį.
4.5. For the security and operation of the website.
We may use technical data and cookie information to ensure website functionality, security, protection against abuse, system maintenance and performance improvement. The basis for processing is our legitimate interest in ensuring the security and stability of the website.
4.6. For the fulfillment of legal obligations.
We have to process certain data in order to fulfill the requirements of accounting, tax, protection of consumer rights and other legal acts. The basis for processing is our legal obligations.
- Slapukai
The website may use cookies and similar technologies for website operation, security, functionality, statistics and, where applicable, marketing.
Possible types of cookies:
necessary cookies, without which the website could not function properly;
functional cookies that remember your choices;
analytical cookies that help to understand how visitors use the website;
marketing cookies that can be used to tailor offers and advertising if such tools are installed on the website.
If the website uses non-essential cookies, they should be activated only after obtaining your consent, except in cases where legal acts allow otherwise.
- To whom we can transfer your data
We may transfer your data only to the extent necessary to the following recipients:
to our IT, hosting, website maintenance and technical support service providers;
to payment service providers if you purchase goods or services;
delivery, logistics or courier service providers, if goods are delivered;
accounting, legal or administrative service providers;
to state and municipal institutions when required by law.
In all cases, we only transmit the amount of data that is necessary to achieve a specific purpose.
- How long do we keep data?
We store personal data for no longer than is necessary for the purposes for which it was collected, achieved, or as long as required by law.
Usually:
request data is stored as long as it is necessary to respond to the request and reasonably administer further communication;
account data is stored as long as the account is active and thereafter as long as necessary for the administration of possible claims or legal obligations;
order and accounting data are stored to the extent required by applicable legal acts;
direct marketing data is stored until consent is withdrawn or until it is reasonably considered that consent is no longer relevant.
- Direct marketing
If you have given your consent to receive newsletters or other marketing messages, we may send you information about news, offers, promotions or other information related to our activities.
You have the right to opt out of such communications at any time:
by clicking on the opt-out link in the email, if provided;
by emailing us by mail;
in another clearly specified manner.
Withdrawal of consent does not affect the lawfulness of data processing prior to withdrawal.
- Your rights
According to the applicable personal data protection legislation, you have the right to:
know how your personal data is handled;
susipažinti su savo asmens duomenimis;
reikalauti ištaisyti netikslius ar neišsamius duomenis;
request data deletion when there is a legal basis for doing so;
to demand restriction of data processing when there is a legal basis for this;
to disagree with the processing of data when the data is processed on the basis of legitimate interest;
withdraw consent given when data is processed on the basis of consent;
receive the data you provide in a structured, commonly used and computer-readable format, where applicable;
submit a complaint to the State Data Protection Inspectorate. The rights of data subjects are enshrined in the GDPR, and VDAI publicly provides their description and implementation guidelines.
- How you can exercise your rights
To exercise your rights or if you have any questions about the processing of your data, please contact us by e-mail. by post info@eksteko.lt.
In order to protect your data, we may ask for reasonable confirmation of your identity before fulfilling the request.
- Data security
We take reasonable technical and organizational measures to protect your personal data from unauthorized disclosure, loss, alteration, destruction or unauthorized access.
However, no data transmission over the Internet or method of electronic storage can be completely secure, and therefore we cannot guarantee absolute security.
- Links to third party websites
The Website may contain links to third party websites or services. We are not responsible for the privacy practices, content or security of such websites. We recommend that you familiarize yourself with the privacy statements of such websites before using them.
- Changing the privacy policy
We may periodically update this privacy policy. The updated version takes effect from the date of its publication on the website, unless otherwise stated.
We recommend that you review this page regularly to be informed about how we process your personal data.
- Contacts
If you have any questions about this privacy policy or the processing of your personal data, please contact:
EKSTEKO MB
Company code: 305779398
PVM kodas: LT100016092214
Adresas: Moluvėnai str. 25, Moluvėnai, LT-21401 Trakai district.
email mail: info@eksteko.lt
Tel.: +370 603 78532
The website is maintained and updated Aiprocesai.lt
